At Humain, we help organisations achieve more by guiding digital evolution through AI, data, and hyper-automation. As part of the Cronos network with over 9000 technology experts, we have a deep understanding of these technologies. However, our focus remains on humanising digital experiences, ensuring they serve the needs of everyone - from customers to employees. We identify business process challenges and deliver optimised, automated solutions, enabling organisations to evolve into Autonomous Enterprises where people can focus on what really matters.
Digital evolution varies for each organisation, shaped by unique needs, the openness of employees to new digital opportunities, existing technologies, and much more. This is why we offer a range of services—whether you're just beginning to explore your potential or you have clear goals and need support to achieve them.
Does your organisation recognise the need for change but isn’t yet sure of the direction to take? At Humain, we equip you with the tools to envision your digitally transformed future, unlocking new efficiencies and fostering innovation. With our expertise, we guide you toward becoming an Autonomous Enterprise, where people focus on what matters most.
Workshops - We provide three targeted workshops, each designed to drive measurable outcomes, fostering a culture of continuous improvement and innovation. Partner with us to unlock your organization's potential and gain a competitive edge.
Custom Discovery Tracks - A workshop on its own generates valuable momentum and helps identify key areas for improvement. However, to sustain that momentum and translate these insights into a concrete action plan, a Custom Discovery Track is essential. Our tailored approach includes our workshops, then dives deeper through follow-up interviews and data-driven insights, such as process mining. This ensures that opportunities uncovered during the workshops are fully explored and developed into actionable steps, leading your organisation toward its digital evolution.
Our Discovery Report provides a clear roadmap based on the insights uncovered during the discovery phase. It highlights key opportunities and offers actionable next steps, whether it’s a business impact assessment, prioritization plan, business case, or detailed roadmap. This document helps guide your organization’s digital evolution with practical steps tailored to your unique needs. We ensure every report is built with the "start small, think big" principle, balancing long-term vision with feasible, manageable actions that align with your organization’s pace and readiness. Not sure where to begin? Humain can guide you through the next steps during our Delivery phase.
Is your organisation looking to optimise, digitise, or automate business processes with AI, data, or hyper-automation? If you need a partner to guide you through this transformation, we can step in as your digital evolution owner or project manager to ensure your goals are met.
Digital Evolution Realisation - With a clear understanding of your business challenges and overarching vision from the Discovery phase, we help you select the right solution that aligns with both your immediate needs and long-term goals. Leveraging our network of over 9,000 technology experts, we identify the ideal implementation partner to meet the specific requirements of your digital evolution journey.
A key part of our role is ensuring seamless communication across all levels. We act as the bridge between senior management, employees, and technical teams, ensuring that everyone stays aligned with the broader vision while addressing concerns and challenges as they arise. Throughout the process, we manage the scope, budget, and timeline, all while keeping the long-term strategic goals in focus.
Our mission is to ensure the solutions we implement not only solve the current business challenges but also remain adaptable to the bigger vision established during the Discovery phase. By doing so, we minimise risks and maximise the chances of delivering a successful, scalable, and widely adopted solution.
By the end of the journey, you’ll have achieved significant milestones in your digital transformation through AI, data, and hyper-automation. Our implementation partner will provide ongoing support, from troubleshooting to updates. Additionally, if you’re embarking on new technology projects and need extra guidance, we offer Custom Coaching Tracks to help inspire and guide you through the process.
Is your organisation familiar with technologies like automation and AI but struggling to leverage them effectively to achieve your business goals? If things aren't working as planned, you might need a coach to guide you in using these technologies the right way and help you get back on track.
Custom Coaching Tracks - During our Custom Coaching Track, a Technology Adoption Coach will help your organisation fully realise the potential of your chosen technology. To ensure smooth collaboration, they begin by setting clear objectives and defining what success looks like.
Rather than working directly on the technology, the coach focuses on establishing the right processes to effectively utilise and further develop it. The aim is to build around the technology, rather than constructing it. But let’s not forget the huma(i)n element: understanding how the jobs impacted by these technologies need to evolve, determining who needs to be involved to ensure collective benefit, and considering how the organisation will change.
To manage all this, a structured collaboration is then agreed upon - whether through a formal Centre of Excellence, a chapter, or by identifying key individuals within the organisation who will work together.
The coach’s role is to guide this process, providing recommendations and tools to effectively harness both the technologies and the associated changes. They will map out a clear, end-to-end process for each phase of adoption, complete with templates to support the journey.
The outcome of this phase includes two key components. Firstly, a detailed plan for managing projects involving your chosen technology and forming a dedicated workgroup. Secondly, and less tangible, is a shift in mindset. The main goal is that this technology is fully embraced across the organisation. Everyone is aligned and committed to collaborating towards a more efficient and improved future, each contributing to the collective effort.
What does (y)our digital future look like?
Let's talk it through - human to huma(i)n
Impactful innovation rarely happens in one fell swoop. Rather it's a series of small, strategic successes that build upon each other. We want to sync people, processes & technology to create meaningful momentum through that series of small successes. Getting to where we want to go, no-one left behind, step by step & with the most efficient resource allocation possible. That's what the flywheel approach is all about.
Every single flywheel iteration starts with an observe phase. This is where we map out the current processes through (business) analysis, interviews & workshops. Our aim here is to get a clear view on how the current "holy trinity" (people, process & technology) constellation is made up.
Questions we answer here: What processes are running sub-optimally? What are people's greatest sources of frustration? What role does technology play in your organisation today? ...
Once we get a clear view of the current constellation, our digital evolution strategists & owners get to work to paint a picture of how digital evolutions will make the difference for your people & processes. This is where we draw up the business cases, make tangible how the experience will be impacted and align those with (y)our most important impact vectors such as feasibility, desirability, impact, cost, etc through minimum effective dose experiments.
Questions we answer here: What is possible with the currently available stack of innovative technologies? Which ones directly impact some of our previously uncovered grievances? What priorities do we have? What is feasible? What is desirable? What impact do we want to have with these solutions? ...
We now have a set of initiatives or processes that align with our impact vectors and have passed our basic set of assumption tests. For each of these initiatives our digital evolution owner sets up a technical backlog that we can then start implementing in our first couple of sprints. This will give a very detailed view of the estimated effort - which then gives you the final go/no-go decision.
Questions we answer here: What do we need to get started? What is the final estimated effort to start building in order to start having meaningful business impact? Can we re-prioritize certain features/processes? What should we drop?
Throughout the entire implementation phase both our strategist & our owner stay involved. Making sure that we get from concept to business impact no matter what. You can count on our strategist to guard the business vision while our owner considers the right tradeoffs in line with the previously set out business vision, aligns all stakeholders & deals with any unexpected circumstances. Once the projects are delivered, we use what we learned in this iteration to accelerate the momentum even further. Only the next iteration will be faster, bigger & therefore even better.
Questions we answer here: What might be roadblocks on our path? How can we mitigate those? What are we learning that can help us accelerate momentum? What is(n't) working? What do we need to keep everyone aligned?
